At ICS we are fully committed to keeping our customers equipment running. We understand the need for a rapid professional response when a problem occurs to keep expensive downtime to the absolute minimum.
Our engineers have vast experience throughout the Induction industry, travelling worldwide and maintaining our customer’s confidence in our ability to respond whatever the issue. With the knowledge gained over many years, our engineers can advise on all aspects of the induction process, be it generator/workhead issues, cooling issues, line interfacing or project management.
ICS offer maintenance schemes designed to meet your needs and fit in with your schedule. We pride ourselves by our fast response and professional customer support.
Any customers returning equipment to ICS will receive a free of charge evaluation. We will provide you with a free report detailing any faults found. If required, we will then provide a corrective proposal and recommendations on preventive measures to avoid repeat failures.
ICS is now an authorized Ambrell service partner. Therefore, if you have any requirements concerning TR, Phase, ISM, Easyheat, Ekoheat or VPA systems, then ICS should be your first call. Most of our staff are ex Cheltenham Induction Heating Ltd employees, so if this was your supplier, call us.
Scheduled Preventative Maintenance
Well maintained equipment means less downtime and longer life. At ICS, we understand this and will make sure that your equipment is running perfectly and at optimum efficiency. By scheduling routine periodic preventative maintenance visits, tailored to your requirements, ICS will maintain all of your induction heating equipment providing you with comprehensive maintenance records of your equipment. Our team of fully equipped specialist engineers are able to service and diagnose potential issues before they arise reducing downtime and costs.
Should an issue arise with your induction heating equipment; ICS can provide a responsive service interaction, both on-site and off-site. Customer service engineer visits can be arranged or the equipment returned to ICS for a free of charge evaluation, At ICS, we have a test facility fully equipped with diagnostic and test equipment allowing us to repair down to component level. This enables us to provide a fast and efficient turnaround for your equipment.
At ICS we stock a large inventory of spare parts, even for the older systems, reducing long lead times. All parts are sold fully tested with warranty. We can also assist with the sourcing of some of the more problematic spare parts. ICS are the only stockist for older Cheltenham Induction Heating and Ambrell parts. We carry a significant stock of these parts and can repair the electronics boards down to component level.
Customised Training Services
Level 1 (Introduction to induction heating and generator operation)
Level 2 (System setup, basic fault finding and maintenance)
Level 3 (Coil design, cooling and temperature control)
Level 4 (EMC/EMF, understanding of magnetic fields around your Induction systems)
Customised training programs are also available.
ICS offer a commissioning/re-commissioning service for new and used equipment. We can assist with your interfacing to existing equipment and our experienced engineers can also help with setting up your production requirements.
At ICS we appreciate that many customer issues can be solved remotely, via telephone or email. Our specialist engineers can support customers with general enquiries and technical issues, reducing downtime.
Many of our customers require their induction heating equipment to be regularly calibrated, so as to continue to meet their production specifications. ICS engineers are fully equipped to provide a full calibration service for all of your induction heating equipment.
ICS can assist with generator refurbishments, restoring older equipment to near new standards. All refurbished equipment is rigorously tested and warrantied.
At ICS we try to maintain a stock level of Induction systems and Water Coolers/Chillers for loan purposes. This may be for new application trials or to cover equipment down time whilst your equipment is being repaired. If you only require an induction unit for a limited time, perhaps to cover increased production, please talk to us.
Application/Production Consultation Service
If you have a new application you need advice and help developing, we offer a full consultation service which will help you home in to your required heating pattern
Induction Heating Specialists
Mon - Thurs: 8:00 - 16:45 | Fri: 8:00 - 13:00
In partnership with
In partnership with